Frequently Asked Questions
Everything you need to know about MOZA Racing gear and services.
What is the standard shipping time for MOZA Racing products?
Orders are typically processed within 2-5 business days. Depending on your location, shipping usually takes between 7 to 15 business days via our global logistics partners.
Are MOZA wheel bases compatible with consoles like Xbox or PlayStation?
MOZA Racing products are primarily designed for PC. However, specific models like the R3 bundle are officially licensed for Xbox. For other bases, third-party converters may be required for console compatibility.
What is your return policy for defective items?
We offer a 14-day return policy for unused items in original packaging. If a product arrives with a manufacturing defect, please contact our support team within 7 days of delivery to initiate a replacement or refund.
Do MOZA products come with a manufacturer warranty?
Yes, all MOZA Racing hardware includes a 12-month limited warranty covering manufacturing defects and hardware failures under normal use conditions.
How do I update the firmware on my MOZA Pit House software?
You can update your gear by downloading the MOZA Pit House software from our official website. Once installed, connect your device via USB, and the software will automatically prompt you for available firmware updates.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options depending on your shipping region.