Returns & Exchanges

At MOZA Racing, we stand by the quality of our sim racing hardware and offer a 30-day return window for products in original condition. If you are not completely satisfied with your setup, we are committed to providing a seamless resolution through repair, exchange, or refund.

Return Process

• 1.
  Initiate a Request

  Contact our support team via the official MOZA website or email with your order number and proof of purchase to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare Your Gear

  Carefully repackage your MOZA equipment in its original factory packaging, ensuring all cables, clamps, and accessories are included to avoid restocking fees.

• 3.
  Ship to Service Center

  Affix the provided RMA label to your package and ship the items to our designated regional service center using a tracked shipping method.

• 4.
  Inspection and Refund

  Once our technicians verify the hardware's condition, we will process your refund or dispatch your replacement unit within 7-10 business days.